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Teresa Tjia

Partnering with Waugh HR was a game-changer for VTAC Ltd. Navigating the transition from being part of a large university to an independent company required a fresh, strategic approach to HR, industrial relations and governance. Waugh HR brought a depth of expertise, strategic insight and a pragmatic approach to help us establish a new enterprise agreement that is modern, sustainable and aligned with industry standards.

With their knowledge of enterprise bargaining law and Fair Work Commission processes, Waugh HR guided us through complex negotiations with confidence. Their principles-based negotiation strategy enabled VTAC Ltd to work effectively with multiple stakeholders, including our Board, staff, and unions. Waugh HR’s ability to engage constructively with unions and maintain positive relationships throughout the negotiation process was invaluable in reaching an agreement that balanced organisational priorities with employee needs. The result was a streamlined enterprise agreement that simplified provisions, ensured fairness for employees, and maintained VTAC Ltd’s financial sustainability. Their expertise in benchmarking employment conditions against industry norms was instrumental in achieving a balanced outcome—reducing employment costs while offering competitive salaries.

Beyond industrial relations, Waugh HR provided expert guidance on governance and compliance, ensuring that our HR policies and procedures were not only fit for purpose but also aligned with legislative requirements. Their ability to manage diverse internal and external stakeholders with professionalism and strategic foresight made a significant impact on the success of our transition.

I highly recommend Waugh HR to any business or institution seeking expert HR support that is practical, creative, results-driven and tailored to the complexities of organisational change.

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